@import url('https://fonts.googleapis.com/css2?family=Fira+Code:wght@400;500;600;700&family=Fira+Sans:wght@300;400;500;600;700&display=swap');

:root {
  --bg: #ecfeff;
  --bg-deep: #dff7fb;
  --surface: rgba(255, 255, 255, 0.9);
  --surface-strong: #ffffff;
  --surface-muted: rgba(238, 252, 255, 0.92);
  --line: rgba(22, 78, 99, 0.12);
  --line-strong: rgba(8, 145, 178, 0.3);
  --text: #164e63;
  --text-strong: #082f49;
  --muted: #4b7182;
  --primary: #0891b2;
  --secondary: #22d3ee;
  --accent: #059669;
  --danger: #be123c;
  --warning: #b45309;
  --shadow-soft: 0 18px 40px rgba(8, 47, 73, 0.08);
  --shadow-strong: 0 24px 60px rgba(8, 47, 73, 0.12);
  --radius-xl: 28px;
  --radius-lg: 22px;
  --radius-md: 16px;
  --radius-sm: 12px;
  --focus-ring: 0 0 0 4px rgba(34, 211, 238, 0.34);
}

* {
  box-sizing: border-box;
}

html,
body {
  width: 100%;
  max-width: 100%;
  min-height: 100%;
  overflow-x: hidden;
}

html {
  scroll-behavior: smooth;
}

body {
  margin: 0;
  font-family: 'Fira Sans', sans-serif;
  color: var(--text);
  background:
    radial-gradient(circle at top left, rgba(34, 211, 238, 0.26), transparent 28%),
    radial-gradient(circle at 80% 12%, rgba(5, 150, 105, 0.14), transparent 24%),
    linear-gradient(180deg, #f8feff 0%, var(--bg) 52%, #daf4f7 100%);
}

body::before {
  content: "";
  position: fixed;
  inset: 0;
  pointer-events: none;
  background-image:
    linear-gradient(rgba(8, 145, 178, 0.035) 1px, transparent 1px),
    linear-gradient(90deg, rgba(8, 145, 178, 0.035) 1px, transparent 1px);
  background-size: 36px 36px;
  mask-image: linear-gradient(180deg, rgba(0, 0, 0, 0.4), transparent 92%);
}

a,
button,
input,
select,
textarea {
  font: inherit;
}

button,
input,
select,
textarea {
  min-height: 44px;
}

button,
select {
  cursor: pointer;
}

button:focus-visible,
input:focus-visible,
select:focus-visible,
textarea:focus-visible,
.result-row:focus-visible,
.menu button:focus-visible {
  outline: none;
  box-shadow: var(--focus-ring);
}

.skip-link {
  position: fixed;
  top: 14px;
  left: 16px;
  z-index: 100;
  padding: 10px 14px;
  border-radius: 999px;
  background: var(--text-strong);
  color: #fff;
  text-decoration: none;
  transform: translateY(-140%);
  transition: transform 0.2s ease;
}

.skip-link:focus {
  transform: translateY(0);
}

.app-shell {
  position: relative;
  min-height: 100vh;
  display: grid;
  grid-template-columns: 320px minmax(0, 1fr);
  gap: 18px;
  padding: 18px;
}

.backdrop-glow {
  position: fixed;
  width: 38vw;
  height: 38vw;
  border-radius: 999px;
  filter: blur(60px);
  pointer-events: none;
  z-index: 0;
  opacity: 0.45;
}

.backdrop-glow-a {
  top: -14vw;
  right: -10vw;
  background: rgba(34, 211, 238, 0.18);
}

.backdrop-glow-b {
  bottom: -18vw;
  left: -10vw;
  background: rgba(5, 150, 105, 0.14);
}

.layout,
.content,
.panel,
.table-wrap,
table {
  min-width: 0;
}

.side,
.topbar,
.panel {
  position: relative;
  z-index: 1;
  background: var(--surface);
  border: 1px solid var(--line);
  border-radius: var(--radius-lg);
  box-shadow: var(--shadow-soft);
  backdrop-filter: blur(18px);
}

.side {
  position: sticky;
  top: 18px;
  align-self: start;
  display: grid;
  gap: 14px;
  padding: 16px;
}

.brand {
  display: block;
}

.brand-logo {
  width: 100%;
  min-height: 48px;
  display: block;
  overflow: visible;
  border: 0;
  border-radius: 0;
  background: transparent;
  box-shadow: none;
}

.brand-logo span {
  font-family: 'Fira Code', monospace;
  font-size: 22px;
  font-weight: 700;
  color: #f8feff;
}

.brand-logo img {
  width: 100%;
  height: auto;
  display: block;
  object-fit: contain;
}

.eyebrow {
  font-family: 'Fira Code', monospace;
  font-size: 11px;
  font-weight: 600;
  letter-spacing: 0.08em;
  text-transform: uppercase;
  color: var(--primary);
}

.side-panel {
  padding: 14px 15px;
  border-radius: var(--radius-md);
  border: 1px solid rgba(8, 145, 178, 0.16);
  background:
    linear-gradient(180deg, rgba(255, 255, 255, 0.84), rgba(234, 252, 255, 0.94));
}

.hero-panel {
  box-shadow: inset 0 1px 0 rgba(255, 255, 255, 0.58);
}

.side-title {
  margin: 8px 0 10px;
  font-size: 28px;
  line-height: 1.1;
  color: var(--text-strong);
}

.side-copy,
.panel-copy,
.topbar-copy p,
.screen-hero p,
.panel-note p {
  margin: 0;
  color: var(--muted);
  line-height: 1.55;
}

.side-list {
  margin: 10px 0 0;
  padding-left: 18px;
  display: grid;
  gap: 7px;
  color: var(--text);
}

.menu {
  display: grid;
  gap: 8px;
}

.menu button {
  position: relative;
  width: 100%;
  padding: 12px 14px 12px 18px;
  border: 1px solid transparent;
  border-radius: 16px;
  background: rgba(255, 255, 255, 0.68);
  color: var(--text);
  text-align: left;
  font-weight: 600;
  transition:
    transform 0.18s ease,
    border-color 0.18s ease,
    background 0.18s ease,
    box-shadow 0.18s ease;
}

.menu button::before {
  content: "";
  position: absolute;
  left: 10px;
  top: 50%;
  width: 5px;
  height: 5px;
  border-radius: 999px;
  background: rgba(8, 145, 178, 0.28);
  transform: translateY(-50%);
}

.menu button:hover {
  transform: translateX(3px);
  border-color: rgba(8, 145, 178, 0.22);
  background: rgba(255, 255, 255, 0.92);
}

.menu button.active {
  border-color: rgba(8, 145, 178, 0.4);
  background:
    linear-gradient(90deg, rgba(34, 211, 238, 0.16), rgba(255, 255, 255, 0.95));
  color: var(--text-strong);
  box-shadow: inset 0 1px 0 rgba(255, 255, 255, 0.72);
}

.menu button.active::before {
  height: 26px;
  width: 4px;
  border-radius: 999px;
  background: linear-gradient(180deg, var(--secondary), var(--accent));
}

.content {
  position: relative;
  z-index: 1;
  display: grid;
  gap: 14px;
  align-content: start;
}

.topbar {
  display: flex;
  justify-content: space-between;
  align-items: end;
  gap: 16px;
  padding: 18px 22px;
  overflow: hidden;
}

.topbar::after {
  content: "";
  position: absolute;
  inset: auto -10% -50% 30%;
  height: 110px;
  background: linear-gradient(90deg, rgba(34, 211, 238, 0.04), rgba(5, 150, 105, 0.1));
  transform: rotate(-3deg);
  pointer-events: none;
}

.topbar-copy {
  max-width: 760px;
}

.topbar-copy h1 {
  margin: 8px 0 10px;
  font-family: 'Fira Code', monospace;
  font-size: clamp(28px, 3vw, 42px);
  line-height: 1.05;
  color: var(--text-strong);
}

.topbar-meta {
  display: flex;
  flex-wrap: wrap;
  justify-content: flex-end;
  gap: 10px;
}

.topbar-role {
  display: grid;
  gap: 6px;
  min-width: 240px;
  padding: 10px 12px;
  border-radius: 20px;
  border: 1px solid rgba(8, 145, 178, 0.18);
  background: rgba(255, 255, 255, 0.92);
}

.topbar-role span {
  font-family: 'Fira Code', monospace;
  font-size: 11px;
  color: var(--muted);
  text-transform: uppercase;
  letter-spacing: 0.04em;
}

.topbar-role strong {
  font-size: 14px;
  color: var(--text-strong);
}

.topbar-role small {
  color: var(--muted);
  font-size: 12px;
}

.top-chip,
.chip {
  display: inline-flex;
  align-items: center;
  gap: 6px;
  min-height: 34px;
  padding: 6px 12px;
  border-radius: 999px;
  border: 1px solid rgba(8, 145, 178, 0.18);
  background: rgba(255, 255, 255, 0.92);
  color: var(--muted);
  font-family: 'Fira Code', monospace;
  font-size: 12px;
}

.screen {
  display: none;
}

.screen.active {
  display: grid;
  gap: 12px;
  animation: screen-enter 0.24s ease;
}

.screen-hero {
  display: flex;
  justify-content: space-between;
  align-items: flex-end;
  gap: 16px;
  padding: 8px 2px;
}

.screen-hero h2,
.screen-head h2 {
  margin: 8px 0 10px;
  font-size: clamp(24px, 2.6vw, 34px);
  line-height: 1.08;
  color: var(--text-strong);
}

.screen-head {
  display: flex;
  justify-content: space-between;
  align-items: center;
  gap: 10px;
}

.hero-actions,
.actions,
.form-row,
.member-tools,
.group-editor-meta,
.brand-colors {
  display: flex;
  flex-wrap: wrap;
  gap: 10px;
}

.kpi-grid {
  display: grid;
  grid-template-columns: repeat(4, minmax(0, 1fr));
  gap: 12px;
}

.kpi {
  padding: 14px 16px;
  border-radius: 18px;
  border: 1px solid rgba(8, 145, 178, 0.14);
  background:
    linear-gradient(180deg, rgba(255, 255, 255, 0.96), rgba(237, 252, 255, 0.94));
  box-shadow: inset 0 1px 0 rgba(255, 255, 255, 0.72);
}

.kpi .k {
  font-size: 12px;
  color: var(--muted);
}

.kpi-head {
  display: flex;
  justify-content: space-between;
  align-items: start;
  gap: 8px;
}

.kpi .v {
  margin-top: 8px;
  font-family: 'Fira Code', monospace;
  font-size: clamp(24px, 2.2vw, 34px);
  font-weight: 700;
  color: var(--text-strong);
}

.kpi-meta {
  margin-top: 10px;
  font-size: 12px;
  color: var(--muted);
}

.grid-2 {
  display: grid;
  grid-template-columns: minmax(0, 1fr) minmax(0, 1fr);
  gap: 12px;
}

.dashboard-layout {
  display: grid;
  grid-template-columns: minmax(520px, 1.45fr) minmax(340px, 0.95fr) minmax(320px, 0.9fr);
  gap: 12px;
  align-items: start;
}

.dashboard-center,
.dashboard-right {
  display: grid;
  gap: 12px;
}

.work-grid {
  display: grid;
  grid-template-columns: minmax(280px, 320px) minmax(0, 1fr) minmax(320px, 360px);
  gap: 12px;
}

.panel {
  padding: 16px;
}

.panel-elevated {
  background:
    linear-gradient(180deg, rgba(255, 255, 255, 0.98), rgba(240, 253, 255, 0.96));
  box-shadow: var(--shadow-strong);
}

.panel-note {
  background:
    linear-gradient(180deg, rgba(241, 252, 253, 0.88), rgba(255, 255, 255, 0.94));
}

.panel h3,
.panel h4 {
  margin: 8px 0 0;
  color: var(--text-strong);
}

.panel-sub {
  margin-top: 16px;
  display: grid;
  gap: 8px;
}

.panel-headline {
  display: flex;
  justify-content: space-between;
  align-items: start;
  gap: 10px;
  margin-bottom: 12px;
}

.cards,
.dashboard-group-section,
.dashboard-settings-list,
.queue-summary-grid,
.dashboard-stat-stack {
  display: grid;
  gap: 10px;
}

.card,
.queue-summary-card,
.dashboard-stat-card,
.dashboard-settings-item,
.result-row {
  border: 1px solid var(--line);
  border-radius: 16px;
  background: var(--surface-strong);
  box-shadow: inset 0 1px 0 rgba(255, 255, 255, 0.72);
}

.card {
  display: flex;
  justify-content: space-between;
  align-items: center;
  gap: 10px;
  padding: 11px 12px;
}

.call-card {
  border-left: 4px solid var(--accent);
}

.work-queue-card {
  display: grid;
  gap: 8px;
  align-items: start;
}

.work-queue-head,
.work-queue-line {
  display: flex;
  justify-content: space-between;
  align-items: center;
  gap: 8px;
}

.work-queue-head strong,
.work-queue-line span {
  min-width: 0;
}

.work-queue-meta {
  display: flex;
  flex-wrap: wrap;
  gap: 8px;
  font-size: 12px;
  color: var(--muted);
}

.dashboard-group-head {
  display: flex;
  justify-content: space-between;
  align-items: center;
  gap: 10px;
}

.table-main-with-handle {
  display: flex;
  align-items: center;
  gap: 10px;
}

.drag-handle {
  min-width: 28px;
  min-height: 28px;
  padding: 0;
  border: 1px solid rgba(8, 145, 178, 0.18);
  border-radius: 10px;
  background: rgba(248, 253, 255, 0.98);
  color: var(--muted);
  font-family: 'Fira Code', monospace;
  font-size: 12px;
  line-height: 1;
  cursor: grab;
}

.drag-handle:active {
  cursor: grabbing;
}

.dashboard-dropzone {
  border: 1px solid var(--line);
  border-radius: 18px;
  background: linear-gradient(180deg, rgba(255, 255, 255, 0.88), rgba(245, 253, 255, 0.92));
  overflow: hidden;
  transition: border-color 0.18s ease, box-shadow 0.18s ease, transform 0.18s ease;
}

.dashboard-dropzone.drag-target {
  border-color: rgba(8, 145, 178, 0.46);
  box-shadow: 0 0 0 4px rgba(34, 211, 238, 0.2);
  transform: translateY(-1px);
}

.dashboard-drag-ghost {
  position: fixed;
  top: 0;
  left: 0;
  z-index: 60;
  pointer-events: none;
  padding: 10px 14px;
  border: 1px solid rgba(8, 145, 178, 0.3);
  border-radius: 14px;
  background: rgba(255, 255, 255, 0.96);
  box-shadow: var(--shadow-soft);
  color: var(--text-strong);
  font-weight: 600;
  white-space: nowrap;
}

.draggable-agent-row {
  cursor: grab;
}

.draggable-agent-row:active {
  cursor: grabbing;
}

body.dashboard-dragging {
  user-select: none;
}

.routing-quick-grid {
  margin-bottom: 18px;
}

.routing-builder-form {
  display: grid;
  gap: 14px;
}

.routing-preview-panel {
  min-height: 88px;
  padding: 14px;
  border: 1px solid var(--line);
  border-radius: 18px;
  background: rgba(248, 253, 255, 0.82);
}

.routing-preview-grid {
  display: grid;
  grid-template-columns: repeat(2, minmax(0, 1fr));
  gap: 12px;
  margin-bottom: 12px;
}

.routing-preview-grid span,
.routing-map-meta {
  display: block;
  color: var(--muted);
  font-size: 13px;
}

.routing-preview-grid strong {
  color: var(--text-strong);
  font-size: 18px;
}

.routing-map-card {
  display: grid;
  gap: 12px;
  padding: 14px;
  border: 1px solid var(--line);
  border-radius: 18px;
  background: linear-gradient(180deg, rgba(255, 255, 255, 0.92), rgba(241, 252, 255, 0.9));
}

.routing-map-card + .routing-map-card {
  margin-top: 12px;
}

.routing-map-head {
  display: flex;
  align-items: start;
  justify-content: space-between;
  gap: 12px;
}

.dashboard-settings-item {
  display: flex;
  align-items: start;
  gap: 10px;
  padding: 12px;
}

.dashboard-settings-item span {
  display: grid;
  gap: 3px;
}

.dashboard-settings-item strong,
.result-copy strong {
  color: var(--text-strong);
}

.dashboard-settings-item small,
.result-copy small {
  color: var(--muted);
}

.dashboard-settings-shell {
  display: grid;
  gap: 16px;
}

.dashboard-settings-intro {
  display: grid;
  gap: 8px;
  padding: 14px 16px;
  border: 1px solid rgba(8, 145, 178, 0.12);
  border-radius: 18px;
  background: linear-gradient(180deg, rgba(248, 253, 255, 0.98), rgba(239, 252, 255, 0.92));
}

.dashboard-settings-intro p {
  margin: 0;
  color: var(--muted);
  line-height: 1.55;
}

.dashboard-settings-summary {
  display: flex;
  justify-content: space-between;
  align-items: flex-start;
  gap: 14px;
}

.dashboard-settings-summary strong {
  display: block;
  margin-top: 6px;
  font-size: 16px;
  line-height: 1.35;
  color: var(--text-strong);
}

.dashboard-settings-counter,
.dashboard-settings-badge {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  min-height: 34px;
  padding: 6px 12px;
  border-radius: 999px;
  font-family: 'Fira Code', monospace;
  font-size: 12px;
  white-space: nowrap;
}

.dashboard-settings-counter {
  border: 1px solid rgba(8, 145, 178, 0.18);
  background: rgba(255, 255, 255, 0.92);
  color: var(--text-strong);
}

.dashboard-settings-list-modal {
  max-height: min(54vh, 520px);
  overflow: auto;
  padding-right: 4px;
}

.dashboard-settings-card {
  position: relative;
  display: grid;
  grid-template-columns: 22px minmax(0, 1fr);
  align-items: start;
  gap: 14px;
  padding: 16px 18px;
  border: 1px solid rgba(8, 145, 178, 0.12);
  border-radius: 18px;
  background: rgba(255, 255, 255, 0.9);
  cursor: pointer;
  transition: transform 0.18s ease, border-color 0.18s ease, box-shadow 0.18s ease, background 0.18s ease;
}

.dashboard-settings-card:hover {
  transform: translateY(-1px);
  border-color: rgba(8, 145, 178, 0.24);
  box-shadow: 0 16px 28px rgba(8, 47, 73, 0.08);
}

.dashboard-settings-card.is-selected {
  border-color: rgba(8, 145, 178, 0.34);
  background: linear-gradient(180deg, rgba(243, 252, 255, 0.98), rgba(232, 250, 246, 0.96));
  box-shadow: 0 18px 32px rgba(8, 47, 73, 0.1);
}

.dashboard-settings-check {
  position: absolute;
  opacity: 0;
  pointer-events: none;
}

.dashboard-settings-mark {
  position: relative;
  width: 22px;
  height: 22px;
  margin-top: 2px;
  border: 1px solid rgba(8, 145, 178, 0.26);
  border-radius: 7px;
  background: rgba(255, 255, 255, 0.98);
  box-shadow: inset 0 1px 0 rgba(255, 255, 255, 0.82);
  transition: border-color 0.18s ease, background 0.18s ease, box-shadow 0.18s ease;
}

.dashboard-settings-card.is-selected .dashboard-settings-mark {
  border-color: rgba(13, 148, 136, 0.62);
  background: linear-gradient(180deg, #14b8a6, #0f766e);
  box-shadow: 0 10px 20px rgba(13, 148, 136, 0.2);
}

.dashboard-settings-card.is-selected .dashboard-settings-mark::after {
  content: "";
  position: absolute;
  left: 7px;
  top: 3px;
  width: 6px;
  height: 12px;
  border: solid #fff;
  border-width: 0 4px 4px 0;
  transform: rotate(45deg);
}

.dashboard-settings-copy {
  display: grid;
  gap: 6px;
  min-width: 0;
}

.dashboard-settings-topline {
  display: flex;
  justify-content: space-between;
  align-items: center;
  gap: 10px;
}

.dashboard-settings-topline strong {
  font-size: 16px;
  line-height: 1.25;
}

.dashboard-settings-badge {
  border: 1px solid rgba(8, 145, 178, 0.14);
  background: rgba(255, 255, 255, 0.94);
  color: var(--muted);
}

.dashboard-settings-copy small {
  font-size: 13px;
  line-height: 1.5;
}

.dashboard-agent-table th:nth-child(1) {
  width: 31%;
}

.dashboard-agent-table th:nth-child(2) {
  width: 14%;
}

.dashboard-agent-table th:nth-child(3) {
  width: 31%;
}

.dashboard-agent-table th:nth-child(4) {
  width: 10%;
}

.dashboard-agent-table th:nth-child(5) {
  width: 14%;
}

.dash-agent-name {
  font-size: 13px;
  font-weight: 700;
  color: var(--text-strong);
}

.dash-agent-sub,
.queue-summary-sub,
.queue-summary-members {
  margin-top: 2px;
  font-size: 12px;
  color: var(--muted);
}

.dash-agent-call {
  font-size: 13px;
  color: var(--text);
}

.queue-summary-card {
  padding: 14px;
  background:
    linear-gradient(180deg, rgba(255, 255, 255, 0.98), rgba(236, 254, 255, 0.98));
}

.queue-summary-top {
  display: flex;
  justify-content: space-between;
  align-items: start;
  gap: 10px;
}

.queue-summary-name {
  font-size: 15px;
  font-weight: 700;
  color: var(--text-strong);
}

.queue-summary-badge {
  min-width: 48px;
  min-height: 48px;
  display: grid;
  place-items: center;
  border-radius: 16px;
  background: linear-gradient(180deg, rgba(5, 150, 105, 0.14), rgba(5, 150, 105, 0.22));
  color: #065f46;
  font-family: 'Fira Code', monospace;
  font-size: 18px;
  font-weight: 700;
}

.queue-summary-metrics {
  display: grid;
  grid-template-columns: repeat(2, minmax(0, 1fr));
  gap: 10px;
  margin-top: 10px;
}

.queue-summary-metrics div {
  padding: 10px;
  border-radius: 14px;
  border: 1px solid rgba(8, 145, 178, 0.1);
  background: rgba(255, 255, 255, 0.92);
}

.queue-summary-metrics span {
  display: block;
  font-size: 11px;
  color: var(--muted);
}

.queue-summary-metrics strong {
  display: block;
  margin-top: 4px;
  font-family: 'Fira Code', monospace;
  font-size: 19px;
  color: var(--text-strong);
}

.dashboard-stat-card {
  display: flex;
  justify-content: space-between;
  align-items: center;
  gap: 10px;
  padding: 14px;
}

.dashboard-stat-card span {
  color: var(--muted);
  font-size: 12px;
  max-width: 70%;
}

.dashboard-stat-card strong {
  font-family: 'Fira Code', monospace;
  font-size: 22px;
  color: var(--text-strong);
}

.badge {
  display: inline-flex;
  align-items: center;
  min-height: 28px;
  padding: 4px 10px;
  border-radius: 999px;
  border: 1px solid rgba(8, 145, 178, 0.16);
  background: rgba(255, 255, 255, 0.9);
  color: var(--muted);
  font-size: 12px;
}

.badge.ok {
  color: var(--accent);
  border-color: rgba(5, 150, 105, 0.24);
  background: rgba(5, 150, 105, 0.08);
}

.badge.warn {
  color: var(--warning);
  border-color: rgba(180, 83, 9, 0.24);
  background: rgba(180, 83, 9, 0.08);
}

.badge.danger {
  color: var(--danger);
  border-color: rgba(190, 18, 60, 0.24);
  background: rgba(190, 18, 60, 0.08);
}

.work-active {
  padding: 14px;
  border-radius: 18px;
  border: 1px solid rgba(8, 145, 178, 0.14);
  background:
    linear-gradient(180deg, rgba(255, 255, 255, 0.98), rgba(237, 252, 255, 0.96));
}

.work-active-grid {
  display: grid;
  grid-template-columns: repeat(2, minmax(0, 1fr));
  gap: 12px;
}

.work-stat {
  display: grid;
  gap: 8px;
  padding: 14px;
  border-radius: 16px;
  border: 1px solid rgba(8, 145, 178, 0.12);
  background: rgba(255, 255, 255, 0.92);
}

.work-stat strong {
  font-size: 18px;
  color: var(--text-strong);
}

.work-stat-label {
  font-size: 11px;
  letter-spacing: 0.04em;
  text-transform: uppercase;
  color: var(--muted);
}

.work-actions {
  display: grid;
  grid-template-columns: repeat(4, minmax(0, 1fr));
  gap: 10px;
  margin-top: 12px;
}

.softphone-panel {
  display: grid;
  gap: 12px;
  margin-bottom: 12px;
  padding: 14px;
  border-radius: 18px;
  border: 1px solid rgba(8, 145, 178, 0.14);
  background: linear-gradient(180deg, rgba(236, 254, 255, 0.98), rgba(255, 255, 255, 0.96));
}

.softphone-status-row,
.softphone-actions {
  display: flex;
  justify-content: space-between;
  align-items: center;
  gap: 10px;
  flex-wrap: wrap;
}

.softphone-status-copy {
  display: grid;
  gap: 4px;
}

.softphone-status-copy strong {
  color: var(--text-strong);
  font-size: 15px;
}

.softphone-status-copy.waiting strong {
  display: inline-flex;
  align-items: center;
  gap: 10px;
}

.softphone-devices,
.transfer-grid {
  grid-template-columns: repeat(2, minmax(0, 1fr));
}

.softphone-field {
  display: grid;
  gap: 8px;
  padding: 12px;
  border-radius: 16px;
  border: 1px solid rgba(8, 145, 178, 0.12);
  background: rgba(255, 255, 255, 0.92);
}

.softphone-field span {
  font-size: 12px;
  color: var(--muted);
}

.softphone-field select,
.softphone-field input {
  width: 100%;
}

#softphoneRemoteAudio,
#softphoneLocalAudio {
  position: absolute;
  width: 0;
  height: 0;
  opacity: 0;
  pointer-events: none;
}

.field-grid {
  display: grid;
  grid-template-columns: repeat(2, minmax(0, 1fr));
  gap: 10px;
}

.field {
  padding: 12px;
  border-radius: 16px;
  border: 1px solid rgba(8, 145, 178, 0.12);
  background: rgba(255, 255, 255, 0.92);
}

.field-value {
  font-size: 18px;
  color: var(--text-strong);
}

.field-note {
  font-size: 12px;
  color: var(--muted);
}

.table-wrap {
  overflow: auto;
  border-radius: 18px;
  border: 1px solid rgba(8, 145, 178, 0.12);
  background: var(--surface-strong);
}

.table-wrap-tall {
  min-height: 420px;
}

.hidden {
  display: none !important;
}

.calls-toolbar {
  margin-bottom: 18px;
}

.calls-filter-grid {
  display: grid;
  grid-template-columns: repeat(4, minmax(0, 1fr));
  gap: 14px;
}

.calls-filter-grid label {
  display: grid;
  gap: 8px;
  font-size: 12px;
  color: var(--muted);
}

.calls-checkbox {
  align-content: center;
}

.calls-checkbox input {
  margin-right: 8px;
}

.calls-summary {
  display: grid;
  grid-template-columns: repeat(4, minmax(0, 1fr));
  gap: 14px;
  margin-bottom: 18px;
}

.calls-layout {
  display: grid;
  grid-template-columns: minmax(320px, 0.95fr) minmax(0, 1.65fr);
  gap: 18px;
  align-items: start;
}

.calls-player-panel {
  position: sticky;
  top: 88px;
}

.calls-player-meta {
  display: grid;
  gap: 10px;
  margin-bottom: 14px;
}

.calls-player-audio {
  width: 100%;
  margin-top: 14px;
}

.calls-table-wrap {
  min-height: 520px;
}

.calls-pagination {
  margin-top: 16px;
  display: flex;
  flex-wrap: wrap;
  justify-content: space-between;
  gap: 12px;
  align-items: center;
}

.table-row-active td {
  background: rgba(14, 165, 233, 0.1) !important;
}

table {
  width: 100%;
  border-collapse: collapse;
  table-layout: fixed;
  font-size: 13px;
}

thead th {
  position: sticky;
  top: 0;
  z-index: 1;
  padding: 12px 14px;
  background:
    linear-gradient(180deg, rgba(230, 250, 253, 0.98), rgba(245, 254, 255, 0.98));
  border-bottom: 1px solid rgba(8, 145, 178, 0.12);
  text-align: left;
  color: var(--text-strong);
  font-family: 'Fira Code', monospace;
  font-size: 11px;
  letter-spacing: 0.04em;
  text-transform: uppercase;
}

tbody td {
  padding: 12px 14px;
  border-bottom: 1px solid rgba(8, 145, 178, 0.08);
  color: var(--text);
  vertical-align: top;
  white-space: normal;
  overflow-wrap: anywhere;
  word-break: break-word;
}

tbody tr:nth-child(even) td {
  background: rgba(240, 252, 255, 0.42);
}

tbody tr:hover td {
  background: rgba(34, 211, 238, 0.08);
}

tbody td.wrap {
  max-width: 420px;
}

.table-main {
  font-size: 13px;
  font-weight: 700;
  color: var(--text-strong);
}

.table-sub {
  display: flex;
  flex-wrap: wrap;
  gap: 8px;
  margin-top: 4px;
  font-size: 12px;
  color: var(--muted);
}

.table-pill-row {
  display: flex;
  flex-wrap: wrap;
  gap: 6px;
}

.table-pill-row.compact .chip {
  min-height: 28px;
  padding: 4px 10px;
}

.table-list {
  display: grid;
  gap: 6px;
}

.table-list span {
  padding: 8px 10px;
  border-radius: 12px;
  background: rgba(240, 252, 255, 0.72);
}

.table-actions {
  display: flex;
  flex-wrap: wrap;
  gap: 8px;
}

.table-muted {
  font-size: 12px;
  color: var(--muted);
}

.mono {
  font-family: 'Fira Code', monospace;
  color: var(--text-strong);
}

.form-grid {
  display: grid;
  grid-template-columns: repeat(2, minmax(0, 1fr));
  gap: 12px;
}

label {
  display: grid;
  gap: 6px;
  font-size: 12px;
  color: var(--muted);
}

input,
select,
textarea {
  width: 100%;
  padding: 10px 12px;
  border: 1px solid rgba(8, 145, 178, 0.18);
  border-radius: 14px;
  background: rgba(255, 255, 255, 0.92);
  color: var(--text);
  transition: border-color 0.18s ease, box-shadow 0.18s ease, background 0.18s ease;
}

input[type="checkbox"],
input[type="radio"] {
  width: auto;
  padding: 0;
}

input:hover,
select:hover,
textarea:hover {
  border-color: rgba(8, 145, 178, 0.3);
}

textarea {
  min-height: 128px;
  resize: vertical;
}

.btn {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  gap: 8px;
  padding: 10px 14px;
  border: 1px solid rgba(8, 145, 178, 0.18);
  border-radius: 999px;
  background: rgba(255, 255, 255, 0.94);
  color: var(--text);
  font-weight: 600;
  line-height: 1;
  text-decoration: none;
  transition:
    transform 0.18s ease,
    background 0.18s ease,
    border-color 0.18s ease,
    box-shadow 0.18s ease;
}

.btn:hover {
  transform: translateY(-1px);
  border-color: rgba(8, 145, 178, 0.34);
  box-shadow: 0 14px 24px rgba(8, 47, 73, 0.08);
}

.btn.primary {
  border-color: transparent;
  background:
    linear-gradient(135deg, rgba(8, 145, 178, 0.95), rgba(5, 150, 105, 0.92));
  color: #f8feff;
}

.btn.primary:hover {
  box-shadow: 0 18px 28px rgba(8, 145, 178, 0.22);
}

.btn.danger {
  color: var(--danger);
  border-color: rgba(190, 18, 60, 0.22);
  background: rgba(255, 248, 250, 0.94);
}

.btn.slim {
  min-height: 34px;
  padding: 8px 12px;
}

.modal-root {
  position: fixed;
  inset: 0;
  z-index: 40;
  display: grid;
  place-items: center;
  padding: 18px;
  background: rgba(8, 47, 73, 0.34);
  backdrop-filter: blur(14px);
}

.modal-root.hidden {
  display: none;
}

.global-busy {
  position: fixed;
  top: 18px;
  right: 18px;
  z-index: 55;
  display: inline-flex;
  align-items: center;
  gap: 10px;
  padding: 12px 16px;
  border-radius: 999px;
  border: 1px solid rgba(8, 145, 178, 0.18);
  background: rgba(255, 255, 255, 0.96);
  box-shadow: 0 18px 40px rgba(8, 47, 73, 0.16);
  color: var(--text-strong);
  backdrop-filter: blur(18px);
}

.global-busy.hidden {
  display: none;
}

.auth-root {
  position: fixed;
  inset: 0;
  z-index: 45;
  display: grid;
  place-items: center;
  padding: 18px;
  background: rgba(8, 47, 73, 0.46);
  backdrop-filter: blur(18px);
}

.auth-root.hidden {
  display: none;
}

.auth-card {
  width: min(520px, 100%);
  display: grid;
  gap: 14px;
  padding: 22px;
  border-radius: 28px;
  border: 1px solid rgba(8, 145, 178, 0.18);
  background: linear-gradient(180deg, rgba(255, 255, 255, 0.99), rgba(239, 252, 255, 0.98));
  box-shadow: 0 32px 64px rgba(8, 47, 73, 0.26);
}

.auth-card h2 {
  margin: 0;
  color: var(--text-strong);
  font-size: 30px;
}

.auth-card p {
  margin: 0;
  color: var(--muted);
  line-height: 1.55;
}

.auth-error {
  padding: 10px 12px;
  border-radius: 14px;
  border: 1px solid rgba(190, 18, 60, 0.2);
  background: rgba(255, 248, 250, 0.94);
  color: var(--danger);
  font-size: 13px;
}

.modal {
  width: min(1120px, 100%);
  max-height: calc(100vh - 40px);
  overflow: auto;
  padding: 18px;
  display: grid;
  gap: 14px;
  border-radius: 26px;
  border: 1px solid rgba(8, 145, 178, 0.18);
  background: linear-gradient(180deg, rgba(255, 255, 255, 0.98), rgba(239, 252, 255, 0.98));
  box-shadow: 0 32px 64px rgba(8, 47, 73, 0.22);
}

.modal-dashboard-settings {
  width: min(860px, 100%);
}

.modal-demo-call {
  width: min(760px, 100%);
}

.modal h3 {
  margin: 0;
  font-size: 26px;
  color: var(--text-strong);
}

.modal .actions {
  justify-content: flex-end;
}

.demo-call-window {
  display: grid;
  gap: 14px;
}

.demo-call-window-head {
  display: flex;
  justify-content: space-between;
  align-items: flex-start;
  gap: 12px;
  flex-wrap: wrap;
}

.demo-call-window-title {
  display: grid;
  gap: 6px;
}

.demo-call-window-title strong {
  font-size: 22px;
  color: var(--text-strong);
}

.demo-call-window-title span {
  color: var(--muted);
  line-height: 1.5;
}

.demo-call-window-grid {
  display: grid;
  grid-template-columns: repeat(2, minmax(0, 1fr));
  gap: 10px;
}

.demo-call-window-status {
  display: inline-flex;
  align-items: center;
  gap: 8px;
  padding: 10px 12px;
  border-radius: 16px;
  border: 1px solid rgba(8, 145, 178, 0.14);
  background: rgba(255, 255, 255, 0.92);
}

.demo-call-window-timeline {
  display: grid;
  gap: 10px;
}

.demo-call-window-line {
  display: flex;
  justify-content: space-between;
  gap: 12px;
  padding: 12px 14px;
  border-radius: 16px;
  border: 1px solid rgba(8, 145, 178, 0.12);
  background: rgba(255, 255, 255, 0.9);
}

.demo-call-window-line strong {
  color: var(--text-strong);
}

.demo-call-window-actions {
  display: grid;
  grid-template-columns: repeat(4, minmax(0, 1fr));
  gap: 10px;
}

.demo-call-window-actions .btn {
  width: 100%;
}

.btn.is-loading {
  pointer-events: none;
  opacity: 0.78;
}

.loading-spinner {
  width: 16px;
  height: 16px;
  display: inline-block;
  border-radius: 999px;
  border: 2px solid rgba(8, 145, 178, 0.18);
  border-top-color: var(--primary);
  animation: spin 0.7s linear infinite;
}

.ivr-builder {
  display: grid;
  gap: 14px;
}

.ivr-option-list {
  display: grid;
  gap: 10px;
}

.ivr-option-row {
  display: grid;
  grid-template-columns: minmax(110px, 140px) minmax(220px, 1fr) minmax(260px, 1.2fr) auto;
  gap: 10px;
  align-items: end;
  padding: 12px;
  border-radius: 18px;
  border: 1px solid rgba(8, 145, 178, 0.12);
  background: rgba(255, 255, 255, 0.92);
}

.ivr-option-row label {
  display: grid;
  gap: 8px;
  font-size: 12px;
  color: var(--muted);
}

.ivr-option-row .btn {
  min-height: 44px;
}

.ivr-target-placeholder {
  min-height: 44px;
  display: grid;
  align-items: center;
  padding: 10px 12px;
  border-radius: 14px;
  border: 1px dashed rgba(8, 145, 178, 0.18);
  color: var(--muted);
  background: rgba(240, 252, 255, 0.7);
}

@keyframes spin {
  to {
    transform: rotate(360deg);
  }
}

.group-editor-note,
.bitrix-picker,
.member-empty {
  border-radius: 16px;
}

.group-editor-note {
  padding: 12px 14px;
  border: 1px solid rgba(8, 145, 178, 0.12);
  background: rgba(240, 252, 255, 0.84);
  color: var(--muted);
  font-size: 13px;
  line-height: 1.55;
}

.bitrix-picker {
  padding: 12px;
  border: 1px solid rgba(8, 145, 178, 0.12);
  background: rgba(244, 253, 255, 0.92);
  display: grid;
  gap: 10px;
}

.picker-selected,
.picker-results {
  border: 1px solid rgba(8, 145, 178, 0.12);
  border-radius: 16px;
  background: rgba(255, 255, 255, 0.94);
}

.picker-selected {
  min-height: 60px;
  padding: 8px;
  display: flex;
  flex-wrap: wrap;
  gap: 8px;
  align-items: flex-start;
}

.picker-results {
  max-height: min(46vh, 520px);
  overflow: auto;
  padding: 8px;
  display: grid;
  gap: 8px;
}

.member-avatar {
  width: 36px;
  height: 36px;
  flex: 0 0 auto;
  display: grid;
  place-items: center;
  border-radius: 999px;
  background: linear-gradient(135deg, rgba(34, 211, 238, 0.22), rgba(8, 145, 178, 0.18));
  color: var(--text-strong);
  font-family: 'Fira Code', monospace;
  font-size: 13px;
  font-weight: 700;
}

.member-chip {
  display: inline-flex;
  align-items: center;
  gap: 8px;
  max-width: 100%;
  min-height: 40px;
  padding: 4px 10px 4px 4px;
  border-radius: 14px;
  border: 1px solid rgba(8, 145, 178, 0.14);
  background: rgba(221, 248, 252, 0.86);
  color: var(--text);
}

.member-chip-name {
  white-space: nowrap;
  overflow: hidden;
  text-overflow: ellipsis;
}

.member-chip-remove {
  border: 0;
  padding: 0 2px;
  background: transparent;
  color: var(--muted);
  font-size: 18px;
  line-height: 1;
}

.result-row {
  width: 100%;
  display: flex;
  align-items: center;
  gap: 10px;
  padding: 10px;
  text-align: left;
}

.result-row:hover {
  background: rgba(34, 211, 238, 0.08);
}

.result-copy {
  min-width: 0;
  display: grid;
  gap: 2px;
}

.member-empty {
  padding: 16px;
  border: 1px dashed rgba(8, 145, 178, 0.18);
  background: rgba(255, 255, 255, 0.88);
  color: var(--muted);
  text-align: center;
}

.member-empty strong {
  display: block;
  color: var(--text-strong);
}

.empty-detail {
  margin-top: 6px;
  font-size: 12px;
}

.group-member-check {
  accent-color: var(--primary);
}

.matrix-select {
  min-width: 110px;
}

.panel.compact {
  padding: 12px 14px;
}

.users-admin-grid {
  align-items: start;
}

.role-summary-grid {
  display: grid;
  grid-template-columns: repeat(auto-fit, minmax(180px, 1fr));
  gap: 10px;
}

.role-summary-card {
  width: 100%;
  min-height: 140px;
  display: grid;
  align-content: start;
  gap: 8px;
  padding: 14px;
  border: 1px solid rgba(8, 145, 178, 0.14);
  border-radius: 18px;
  background: linear-gradient(180deg, rgba(255, 255, 255, 0.98), rgba(236, 252, 255, 0.96));
  color: var(--text);
  text-align: left;
  box-shadow: inset 0 1px 0 rgba(255, 255, 255, 0.72);
}

.role-summary-card strong {
  font-family: 'Fira Code', monospace;
  font-size: 28px;
  color: var(--text-strong);
}

.role-summary-card small {
  color: var(--muted);
  line-height: 1.5;
}

.role-summary-card:not(.static):hover {
  transform: translateY(-1px);
  border-color: rgba(8, 145, 178, 0.28);
  box-shadow: 0 16px 24px rgba(8, 47, 73, 0.08);
}

.role-summary-card.static {
  min-height: 152px;
}

.filter-toolbar {
  display: grid;
  grid-template-columns: repeat(2, minmax(0, 1fr));
  gap: 12px;
}

.table-check {
  width: 20px;
  height: 20px;
  min-height: 20px;
  accent-color: var(--primary);
}

.access-editor-shell {
  display: grid;
  gap: 12px;
}

@keyframes screen-enter {
  from {
    opacity: 0;
    transform: translateY(6px);
  }
  to {
    opacity: 1;
    transform: translateY(0);
  }
}

@media (max-width: 1480px) {
  .dashboard-layout {
    grid-template-columns: minmax(0, 1fr) minmax(320px, 360px);
  }

  .dashboard-right {
    grid-column: 1 / -1;
    grid-template-columns: repeat(2, minmax(0, 1fr));
  }
}

@media (max-width: 1220px) {
  .app-shell {
    grid-template-columns: 1fr;
  }

  .side {
    position: relative;
    top: 0;
  }

  .kpi-grid,
  .grid-2,
  .calls-summary,
  .calls-layout,
  .calls-filter-grid,
  .dashboard-layout,
  .dashboard-right,
  .work-grid,
  .work-active-grid,
  .form-grid,
  .field-grid,
  .softphone-devices,
  .transfer-grid,
  .filter-toolbar,
  .role-summary-grid,
  .demo-call-window-grid,
  .demo-call-window-actions {
    grid-template-columns: 1fr;
  }

  .work-actions {
    grid-template-columns: repeat(2, minmax(0, 1fr));
  }
}

@media (max-width: 900px) {
  .app-shell {
    padding: 12px;
    gap: 12px;
  }

  .side,
  .topbar,
  .panel,
  .modal {
    border-radius: 20px;
  }

  .topbar {
    flex-direction: column;
    align-items: start;
  }

  .topbar-meta,
  .hero-actions {
    width: 100%;
    justify-content: flex-start;
  }

  .screen-hero {
    flex-direction: column;
    align-items: start;
  }
}

@media (max-width: 640px) {
  .brand {
    grid-template-columns: 58px 1fr;
  }

  .brand-logo {
    width: 58px;
    height: 58px;
    border-radius: 18px;
  }

  .side-title {
    font-size: 22px;
  }

  .topbar-copy h1 {
    font-size: 26px;
  }

  .screen-hero h2,
  .screen-head h2 {
    font-size: 24px;
  }

  .kpi-grid,
  .calls-summary,
  .calls-filter-grid,
  .queue-summary-metrics,
  .ivr-option-row,
  .field-grid,
  .form-grid,
  .work-active-grid,
  .work-actions,
  .softphone-devices,
  .transfer-grid,
  .demo-call-window-grid,
  .demo-call-window-actions {
    grid-template-columns: 1fr;
  }

  .menu button,
  .btn {
    width: 100%;
  }

  .hero-actions .btn,
  .actions .btn {
    justify-content: center;
  }

  .calls-pagination {
    flex-direction: column;
    align-items: stretch;
  }

  .calls-player-panel {
    position: static;
  }

  .modal-root {
    padding: 10px;
  }

  .modal {
    padding: 14px;
    border-radius: 18px;
  }

  .global-busy {
    top: auto;
    right: 12px;
    bottom: 12px;
    left: 12px;
    justify-content: center;
  }
}

@media (prefers-reduced-motion: reduce) {
  html {
    scroll-behavior: auto;
  }

  *,
  *::before,
  *::after {
    animation: none !important;
    transition: none !important;
  }
}